JOHN R. GROUT

JOHN R. GROUT

Campbell School of Business
Berry College
Mount Berry, Georgia 30149-5024
jgrout@campbell.berry.edu
(706) 238-7877
5 Wood Valley Drive
Rome, Georgia 30165
home: (706) 235-1418

EDUCATION
The Pennsylvania State University, Management Science, Ph.D. December, (1986-1990).
Dissertation: Just-In-Time Purchasing: A Game Theoretic Prescription. The dissertation formulates buyer-supplier relationships as leader-follower games. Equilibrium solutions are found for two related games. David P. Christy, Chair.
Brigham Young University, Operations & Systems Analysis, B.S., April, (1981-1984). Operations/Systems Award winner for highest ranked graduating senior in major.

PROFESSIONAL EXPERIENCE

Organization From:
To: Comments

Berry College,
Campbell School of Business,
David C. Garrett Jr. Associate Professor of Business Administration, July 1999 to Present Undergraduate: Bus 211 Business Statistics
                        Bus 453 Operations Management
        Graduate: Bus 665 Operations Management

Berry College,
Campbell School of Business,
Associate Professor. August 1997 to July 1999 Undergraduate: Bus 211 Business Statistics
                        Bus 453 Operations Management
        Graduate: Bus 605 Quantitative Methods for Managers
                        Bus 611 Statistical Methods for Business
                        Bus 665 Operations Management

Southern Methodist University,
Edwin L. Cox School of Business,
Assistant Professor. August, 1990 to
August 1997 MIS 2306 Operations Management,
Graduate (MBA): BA 6314 Quality Management,
MIS 6302 Operations Management,
Executive Development: Mid-Management Program.

The Pennsylvania State University,
Dept. of Management Science,
Graduate Teaching Assistant. August, 1987 to
August, 1990 QBA 101 Quantitative Bus. Anal.,
OPMGT 301 Operations Management,
OPMGT 418 Materials Management,

Signetics Corporation,
Semiconductor Assembly Operations,
Scheduling Supervisor, and
Production Planner. July, 1984 to
July, 1986 Responsibilities included scheduling system improvement, capacity and inventory management, work force and priority planning, supervision of scheduling personnel, and Just-In-Time and SPC implementation.

PUBLICATIONS
Refereed Publications

Douglas M. Stewart and John R. Grout, "The Human Side of Mistake-Proofing." Production and Operations Management. (Forthcoming)
John R. Grout and David P. Christy, "A Model of Supplier Responses to Just-In-Time Delivery Requirements." Group Decision and Negotiation. Vol. 8 (1999), No. 2, 139-156.
John R. Grout and Brian T. Downs, "An Economic Analysis of Inspection Costs for Mistake-Proofing Binomial Attributes." Journal of Quality Technology Vol. 31 (1999), No. 4, 417–426.
John R. Grout, "The Effect of Delivery Windows on the Variance of Flow Time and On-Time Delivery." Decision Sciences Vol. 29 (1998), No. 3, pp. 747-764.
John R. Grout and Brian T. Downs, "Failsafing and Measurement Control Charts." Quality Management Journal Vol. 5 (1998), No. 2, pp. 67-75.
John R. Grout, "Mistake-Proofing Production." Production and Inventory Management Journal Vol. 38 (1997), No.3, pp. 33-37.
John R. Grout, "A Model of Incentive Contracts for Just-In-Time Delivery." European Journal of Operational Research, Vol.96, (1996), pp. 139-147.
Uday Apte, Brian Downs, and John Grout, "Linear Programming with Tinkertoys." In Games and Exercises for Operations Management: Hands-On Learning Activities for Basic Concepts and Tools, Heineke, J.N. and Meile, L.C. Eds. Englewood Cliffs, N.J.: Prentice-Hall, 1995, pp.25-33 (text), pp. 11-20 (Instructor’s Manual).
David P. Christy and John R. Grout, "Safeguarding Supply Chain Relationships." International Journal of Production Economics, Vol. 36 (1994), pp.233-242.
John R. Grout and David P. Christy, "An Inventory Model of Incentives for On-Time Delivery in Just-In-Time Purchasing Contracts." Naval Research Logistics, Vol.40 (1993), pp.863-877.
John R. Grout and Mark E. Seastrand, "Multiple Operation Lot Sizing in a Just-In-Time Environment." Production and Inventory Management, Vol.28, No.1 (First Quarter 1987), pp. 23-27.

Invited Publications

John Grout, "Mistake-Proofing: Process Improvement Through Innovative Inspection Techniques." The Quality Yearbook, Woods, J. and Cortada, J. Eds. New York: McGraw-Hill, 1998, pp. 405-414.
John Grout and Brian T. Downs, "A Tutorial on Mistake-Proofing." The Quality Yearbook, Woods, J. and Cortada, J. Eds. New York: McGraw-Hill, 1999, pp. 410-418.

Refereed Proceedings

David P. Christy and John R. Grout "Sourcing Relationships Between Firms Which Employ Advanced Manufacturing Technologies: An End to the Prisoner's Dilemma." Proceedings of the Conference on "Manufacturing Management in the Nineties," University of Toledo, Toledo, Ohio. 1989, pp. 191-200.
John R. Grout and David P. Christy, "Does Just-In-Time Push Inventory Upstream?" Proceedings, Decision Sciences Institute National Meeting, San Diego, California. November, 1990.
John R. Grout and David P. Christy, "Safeguarding Supply Chain Relationships." Proceedings, Decision Sciences Institute National Meeting, Miami, Florida. November, 1991.
John R. Grout "Modelling Trust in Just-In-Time Purchasing." Proceedings, Decision Sciences Institute National Meeting, Miami, Florida. November, 1991.
John R. Grout "An Analysis of Contractual Incentives to Achieve On-Time Delivery in Just-In-Time Purchasing." Proceedings, Decision Sciences Institute National Meeting, San Francisco, California. November, 1992.
Brian T. Downs and John R. Grout "Using Quality Function Deployment to Design a Cross-Functional Quality Curriculum." Proceedings, Decision Sciences Institute National Meeting, Washington, D.C. November, 1993.
John R. Grout and Brian T. Downs "Failsafing and Measurement Control Charts." Proceedings, Decision Sciences Institute National Meeting, Boston, MA. November, 1995.
John R. Grout and Douglas M. Stewart "A Review of Mistake-proofing Theory and Practice." Proceedings, Decision Sciences Institute National Meeting, Orlando, FL. November, 1996.
John R. Grout and Brian T. Downs "An Economic Analysis of Inspection Costs for Mistake-Proofing Attributes." Proceedings, Decision Sciences Institute National Meeting, Orlando, FL. November, 1996.
John R. Grout "Managing Variance, Mistakes, and Complexity in Health Care." Proceedings, Decision Sciences Institute National Meeting, San Diego, CA. November, 1997.
Douglas M. Stewart and John R. Grout "The Human Side of Mistake-Proofing" Proceedings, Decision Sciences Institute National Meeting, New Orleans, LA. November, 1999. 1402-1404.
John R. Grout "Hypertext Term Papers: Flexible, Interdisciplinary Projects." Proceedings, Decision Sciences Institute National Meeting, New Orleans, LA. November, 1999. 203-205.

Other Articles

John R. Grout and Brian T. Downs "Brief Tutorial on Mistake-Proofing, Poka-Yoke, and ZQC." Newsletter, Berks County Chamber of Commerce, Reading, PA. Vol.16, No.2 (August, 1996). A reprint of World Wide Web material.

Papers Submitted For Publication

Harold S. Kaplan, James B. Battles, John R. Grout, S. Quay Mercer and Robert H.M. Gelissen, "Single Event Action Decision Table: Objective Aid for Subjective Decision Making in a Medical Event Reporting System." University of Texas Southwestern Medical Center. (Revised and resubmitted to Safety Science.)

OTHER RESEARCH PROJECTS

John R. Grout, "Mistake-Proofing Using Fault Tree Analysis" Campbell School of Business, Berry College.

PRESENTATIONS

John R. Grout, "The Mistake-Proofing Implementation Tool Box" Mistake-Proofing Forum, Productivity Inc., Hampton, Virginia, August 18, 1999.
John R. Grout, "Mistake-Proofing and Process Management" Georgia Association of Collegiate Registrars and Admissions Officers (GACRAO), Augusta, Georgia, July 26, 1999.
Harold S. Kaplan, M.D., James B. Battles, Ph.D., John Grout, Ph.D., S. Quay Mercer, MT(ASCP)*, Robert H.M. Gelissen, Frank Iepema, "Event Severity and Action Decisions in Medical Event Reporting Systems." Production and Operations Management Society National Meeting, Charleston, SC. March 23, 1999.
John R. Grout "Mistake-Proofing Using Fault Tree Analysis." Decision Sciences Institute National Meeting, Las Vegas, NV. November 23, 1998.
John R. Grout, "Mistake-Proofing" University of Southern Indiana, Extended Services, Evansville, Indiana, October 19, 1998.
John R. Grout, "Tools for Designing Mistake-proofing Devices" Mistake-Proofing Forum, Productivity Inc., Oshkosh, Wisconsin, August 13, 1998.
John R. Grout, "Relationships Between Delivery Frequency, Timeliness & Incentives" INFORMS National Meeting, October 28, 1997. Dallas, Texas.
John R. Grout, "Using Poka-Yoke with Other Quality Tools" Mistake-Proofing Forum, Productivity Inc., Moline Illinois, August 6, 1997.
John R. Grout "Towards Achieving Zero-Defect Quality: Mistake-Proofing." Texas Quality Expo, American Society for Quality Control, Dallas Section –1402, October 31, 1995.
John R. Grout and Brian T. Downs, "The Economic use of Attribute Self-Inspection in Fail-Safing Production Processes." INFORMS National Meeting, April 25, 1995. Los Angeles, California.
John R. Grout, "Poka-Yoke, Failsafing and Zero Quality Control" American Society for Quality Control Tutorial, Dallas Section –1402, October 1994.
John R. Grout, "Modeling Buyer-Supplier Relationships in Just-In-Time Purchasing" University of Texas at Arlington, March 1993.
John R. Grout and David P. Christy, "Incentive Contracts in JIT Purchasing." ORSA/TIMS National Meeting, October 29, 1990. Philadelphia, Pennsylvania.
David P. Christy and John Grout, "Creating Incentives for Material Managers to Reduce Inventory: A Problem of Agency." Decision Sciences Institute Annual Meeting, November 21, 1989. New Orleans, Louisiana.
John R. Grout and David P. Christy, "Modeling JIT Vendor Relationships." Center for Manufacturing and Operations Research Conference on Supply Chain Competition, September 17, 1989. University of Rochester, Rochester, New York.
John R. Grout and David P. Christy, "Modeling JIT Vendor Relations." CORS/TIMS/ORSA Joint National Meeting, May 8, 1989. Vancouver, British Columbia.
Decision Sciences Presentations: Each Decisions Sciences institute Proceedings listed above involved a presentation at the national meetings.

PRESS QUOTATIONS/COVERAGE

Mark Henricks "Make No Mistake." Entrepreneur, (October, 1996) 86-89, and Letters Entrepreneur, (December, 1996) Quotation.
Richard G. Matheiu. Manufacturing and the Internet. Norcross, GA: Engineering & Management Press, 1996, pp.126-127. Lists and describes web page
Chet Marchwinsky (ed.). "SPC vs. ZQC" Productivity 18(1), (February 1997): 1-4.
Chet Marchwinsky (ed.) "Microsoft, HP Use Poka-Yoke to Squash Software Bugs." Productivity 18(5), (July/August, 1997): 1-4.
Paul Dvorak. "Poka-yoke designs make assemblies mistake-proof" Machine Design Magazine, (March 10, 1998): 181-184.
William Atkinson. "Mistake-proof production" Quality Management, (November 10, 1998): 1-2.

FELLOWSHIPS AND HONORS Recognized for Outstanding Teaching in Cox MBA Program (1994)
Richard D Irwin Doctoral Dissertation Fellowship (1990)
Halliburton Foundation Research Grant (1992)
Operations/Systems Award, – indicates highest ranked graduating bachelors student in major (1984)
Certified in Production and Inventory Management (CPIM), 1984, American Production and Inventory Control Society. COLLEGE-RELATED ACTIVITIES

College Admissions Committee 1997-1999 (Berry)
College Faculty Research & Sponsored Programs Committee 1998- (Berry)
Campbell School of Business Executive Committee 1997- (Berry)
Campbell School of Business Administrative Committee 1998- (Berry)
Campbell School of Business Faculty Search Committee 1997- (Berry)
Campbell School of Business Curriculum Committee Chair 1997- 1998(Berry)
President’s Faculty Advisory Committee 1997-1998 (Berry)
University Benefits Council 1994-1997 (SMU)
Cox School of Business MBA Admissions Committee 1992-1995 (SMU)
Cox School of Business Planning Committee 1995-1996 (SMU)
Cox School of Business Technology Strategy Committee 1996-1997 (SMU)

PROFESSIONAL-RELATED ACTIVITIES

Reviewer: International Journal of Operations Research, Journal of the Operational Research Society, Management Information Systems Quarterly, Quality Management Journal, International Journal of Quality Science, and the Elwood S. Buffa Doctoral Dissertation Competition (DSI)

Decision Sciences Institute Annual Meeting Referee, Discussant, Session Chair

INFORMS (formerly ORSA/TIMS) Annual Meeting Session Chair, Doctoral Colloquium Panelist

Production and Operations Management Society, Session Chair, Track chair for annual meetings in 2000

CONSULTING ACTIVITIES

Intellifile (Lomas)	Alcatel Network Systems
Bethlehem Steel Corporation	General Electric Aircraft Engines
Quality Metalcraft	Lockheed Martin Aeronautical Systems
Hamilton Sundstrand Aerospace	Lockheed Martin Control Systems
Ortho-Clinical Diagnostics (Johnson & Johnson)

REFERENCES

David P. Christy
Department of Management Sciences
Penn State University
303 Beam BAB
University Park, PA 16802
(814) 863-4175
(814) 863-2381 (fax)
dave.christy@psu.edu Richard O. Mason
Cox School of Business
Southern Methodist University
Dallas TX 75275-0333
(214) 768-3145
(214) 768-4099 (fax)
rmason@mail.cox.smu.edu Marion Sobol
Cox School of Business
Southern Methodist University
Dallas TX 75275-0333
(214) 768-3171
(214) 768-4099 (fax)
msobol@mail.cox.smu.edu

Organization	From: To:	Comments
*Berry College*, Campbell School of Business, David C. Garrett Jr. Associate Professor of Business Administration,	July 1999 to Present	Undergraduate: Bus 211 Business Statistics Bus 453 Operations Management Graduate: Bus 665 Operations Management
*Berry College,* Campbell School of Business, Associate Professor.	August 1997 to July 1999	Undergraduate: Bus 211 Business Statistics Bus 453 Operations Management Graduate: Bus 605 Quantitative Methods for Managers Bus 611 Statistical Methods for Business Bus 665 Operations Management
*Southern Methodist University,* Edwin L. Cox School of Business, Assistant Professor.	August, 1990 to August 1997	MIS 2306 Operations Management, Graduate (MBA): BA 6314 Quality Management, MIS 6302 Operations Management, Executive Development: Mid-Management Program.
*The Pennsylvania State University,* Dept. of Management Science, Graduate Teaching Assistant.	August, 1987 to August, 1990	QBA 101 Quantitative Bus. Anal., OPMGT 301 Operations Management, OPMGT 418 Materials Management,
*Signetics Corporation,* Semiconductor Assembly Operations, Scheduling Supervisor, and Production Planner.	July, 1984 to July, 1986	Responsibilities included scheduling system improvement, capacity and inventory management, work force and priority planning, supervision of scheduling personnel, and Just-In-Time and SPC implementation.